Splendide Royal - Lugano

Riva Antonio Caccia, 7, Lugano, Switzerland, 6900show map
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Rooms and Guests
2Guests1room
Highlights
9
SuperbBased on  285 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Switzerland

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Overview

The comfortable 5-star Splendide Royal Hotel provides 24-hour front desk, ferry service and dry cleaning to ensure guests a comfortable stay. The hotel occupies 7 floors and was renovated in 2012.

The city center is about 20 minutes on foot. Such tourist places as a church, a museum and a cathedral are fairly close by.

Shoppers will find shops and boutiques within a few minutes of the hotel.

A local bus stop is 250 meters away. The hotel is within 10 minutes' drive from Lugano airport.

Rooms

Guests are offered 93 luxury hotel rooms equipped with complimentary Wi-Fi, satellite TV, a private safe, a stereo system and glazed windows. Many rooms come with a panoramic view over the lake. They also include bathrooms with a shower, free toiletries and towels.

Eat & Drink

A delicious buffet breakfast is served in the dining room. The on-site La Veranda restaurant serves French cuisine, while at the Elegant Emerald bar guests can enjoy coffee, aperitifs and cocktails. The elegant snack bar offers piano music and a terrace. Hotel Splendide Royal and Principe Leopoldo Restaurant are situated in a shopping area, about 50 meters from the venue.

A continental breakfast is served at the price of CHF 25 per person per night. 

Services

Such business facilities as a business center, a meeting room and a copier are available on site.

Relax

The property offers cribs and babysitting for guests checking in with children. On-site fitness facilities include a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at CHF 20 per day.

Year renovated:   2012.  Number of floors:   7.  Number of rooms:   93.

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Facilities
Wi-Fi
Parking

CHF 20 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Doctor on call
  • Limousine service
  • Shoe shine service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Paid babysitting/ Child services

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • Courtyard view
  • Lake view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Terrace
  • Wardrobe
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 13 yearsExtra bed
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
LAC Lugano Arte e CulturaLAC Lugano Arte e Cultura1700 ft
Art Museum LuganoArt Museum Lugano400 ft
Monte San SalvatoreMonte San Salvatore1700 ft
Chiesa di Santa Maria degli AngeliChiesa di Santa Maria degli Angeli2100 ftLugano Centro
Lido Piscina Comunale Conca d'OroLido Piscina Comunale Conca d'Oro3100 ft6900 Lugano-Paradiso
Lake LuganoLake Lugano3600 ft LuganoSwitzerland
Piazza della RiformaPiazza della Riforma3700 ftPiazza della Riforma
Cattedrale di San LorenzoCattedrale di San Lorenzo3800 ftVia Cattedrale
Laderach Chocolaterie SuisseLaderach Chocolaterie Suisse3900 ftvia Pessina 17
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Palazzo Congressi LuganoPalazzo Congressi Lugano4600 ft
Lugano FLPLugano FLP4000 ft
Lugano StationLugano Station4000 ft
Exhibition Center LuganoExhibition Center Lugano1.2 mi
Lugano Hospital - CivicoLugano Hospital - Civico1.7 mi
Museo d’arte della Svizzera italiana - MASI LuganoMuseo d’arte della Svizzera italiana - MASI Lugano4100 ftPiazza Bernardino Luini 6
Gioielleria PreziosiGioielleria Preziosi4800 ftviale Carlo Cattaneo 1
Emerold board shopEmerold board shop1.0 mivia Serafino Balestra 15 6900
Monte San SalvatoreMonte San Salvatore1.2 mi LuganoSwitzerland
Lido comunale di LuganoLido comunale di Lugano1.2 miViale Castagnola, Lugano
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Getting around
Airports
Lugano (LUG)1.9 mi
Samedan (SMV)58.4 mi
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Reviews
8.6
SuperbBased on  285  reviews
  • 9.2
    Superb

    The location of this hotel was superb...the staff were excellent.The concierge was very helpful as were the receptionist,waiters etc. Breakfast was excellent..one of the best we have had. It was our anniversary and they left prosecco, a chocolate cake fruit, water and wine in our room...excellent touch. Thank you !

    Only small downside was that the pool and outside sitting was out of action at the moment for refurbishment and it was hot !! On the other side we could have easily walked to there sisterhotel 2 minutes walk away or been driven there by the hotel...but we ran out of time.

  • 8.8
    Superb

    Location, view, restaurant and for sure the upgrade we've got.

    The rude answer from the receptionist when I gently asked him to replace one of the Arabic channels with another one which I know for sure that he could do it but he just said no without any reason. Actually his reply was we already have 2 Arabic channels.

  • 9.6
    Exclusive

    I loved my stay at the Splendide: it was a true luxury experience. The staff were terrific - exceptionally professional, polite and helpful. For example: on my second morning as I walked towards the reception, I was greeted by someone saying 'Good Morning, Mr (my surname)': I'd definitely not met them previously, so how they knew my name I'm not sure, but this showed real attention to detail and customer service. Although I didn't eat at the restaurant for lunch or dinner, the breakfast buffet really is in a class of it's own as well. And the head waiter at the breakfast session deserves a special mention, too - again, magically knew my name, and offered impeccable, classy service.

    As other reviewers noted, the decor and furnishings are slightly faded and worn; if you're used to ultra-high quality brand new hotels you might be a little disappointed. For me however this was more than made up for by the quality of the experience.

  • 9.6
    Exclusive

    It's so close to the lake, and hotel itself is very nice, good helpful staff, and very high-standard facility and very good quality of food in the restaurant.

    Bit far away to the city center.

  • 10.0
    Exclusive

    The hotel is excellent! It was one of the best stay in my life!

  • 9.2
    Superb

    Service is as friendly as can be, requests are attended to promptly, f & b, fore and aft, is good to very good, atmosphere cosy. The customer feels welcome from top to bottom. Will clearly be going back (particularly after a disappointing dinner at competing, and very toffy- nozed, Principe Leopoldo)

  • 10.0
    Exclusive

    Excellent location and view to Lake Lugano quick access to highway.Excellent staff and accommodation very good Ac.Excellent food and restaurant very good breakfast.

  • 9.2
    Superb

    View of the lake Lugano and the very nice location of the hotel.

  • 7.8
    Fabulous

    Accommodation was extremely comfortable although room slightly small (despite the fact they said they had upgraded us), and the "garden view" was over some scrub land at the back of the hotel that also looks across a main road and other high rise properties. Reception and bar staff very friendly and helpful - although on checking out they were totally unaware whether we were checking out or in !!! Didn't even recognise a client who had been visiting the hotel for over 20 years!!

    No swimming pool or leisure facilities (gym size and equipment appalling) as it's being renovated (was unaware of this on booking) so only facility was the use of sister Hotel Eden. Restaurant staff overly deferential yet they failed to provide a good service at dinner. We waited half an hour for the entree (acceptable and we were happily chatting) and a further 45mins for second course which was unacceptable. Excuse was they were busy and food was produced fresh for each client. Then they said some clientelle like to wait between courses and enjoy the pianist. We explained that we did also, but not 45 mins - that's just excessive and by now we were extremely hungry. Our table was booked for 8.30 and it was coming up to 10pm before we got our main course. Their attitude was very condescending as though they thought we're not used to 5* hotels - big mistake as we are and have stayed at much better. We would expect a hotel of this category to cope with being busy (and in our opinion it wasn't so busy) and we wouldn't expect anything less than freshly prepared food from a 5* hotel and the course was not so complicated that it should take so long! We discovered eventually that the waiter had omitted to request our order with the chef after the entree and we were offered a complimentary half glass of white wine!! Breakfast - not silver service. Hot food had been left out far too long and we had to request "freshly prepared". A hotel of this standing should be providing a silver service breakfast for hot food with a menu which should be freshly cooked for each person. The head waiter kept going to the central aisle and "stirring and adjusting" the cold buffet! If something is not fresh it should be removed.

  • 10.0
    Exclusive

    The room was outstanding, only to be outdone by the view of Lake Lugano from our balcony. Breakfast was exceptionally bountiful and delicious. Staff extremely courteous and helpful, especially the ones at the concierge desk. Great hotel.

  • 9.6
    Exclusive

    Excellent service. Comfortable room. Real classic hotel comfort.

  • 10.0
    Exclusive

    everything is so great in this hotel and extraordinary...i loved the way they welcome us and the surprise of the anniversary...actually the people are sooo kind ....it is ine of the best hotel i stayed in..

  • 10.0
    Exclusive

    The staff were so friendly, polite and attentive. The room was delightfully comfortable and the view of the lake and mountains is still with us!

  • 8.8
    Superb

    Watching the moon reflection on the lake, as we dtrank a glass of wine in the Hotel bar - beautiful.

    All perfect.

  • 8.2
    Fabulous

    good service, position and breakfast

    The Hotel rooms have old furniture.

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Highlights
9
SuperbBased on  285 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Switzerland

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 13 yearsExtra bed
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Lugano (LUG)1.9 mi
Samedan (SMV)58.4 mi
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Check rooms and rates
exclusive online offers!
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Rooms and Guests
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